Shipping Policy

Effective Date: July 17, 2026

Thank you for shopping with Semper Valor Collective. We appreciate your support and are committed to getting your order to you as quickly and safely as possible.

Order Processing

Orders are typically processed within 2–4 business days after they are placed.

Orders are processed Monday through Friday, excluding weekends and holidays.

During periods of high order volume, processing times may be extended. If there is a significant delay, we will notify you using the email address provided with your order.

Shipping

At this time, Semper Valor Collective ships within the United States only.

Shipping rates are calculated at checkout based on your order and delivery destination.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Estimated Delivery

Delivery times vary depending on your location and the shipping method selected at checkout.

Please note that estimated delivery dates are provided by the shipping carrier and cannot be guaranteed.

Incorrect Shipping Addresses

Please carefully review your shipping address before placing your order.

If you notice an error, contact us immediately. While we will make every effort to update your order before it ships, we cannot guarantee changes once processing has begun.

If a package is returned to us due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the order.

Carrier Delays

Once your order has been shipped, delivery is handled by the shipping carrier.

While Semper Valor Collective is not responsible for carrier delays after an order has shipped, we are happy to assist you in resolving shipping issues whenever possible.

Lost or Damaged Packages

If your order is lost, arrives damaged, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

• Your order number
• A description of the issue
• Photos of the product (if applicable)
• Photos of the shipping box and packaging

We will review your claim and work with you to provide an appropriate resolution, which may include a replacement, store credit, or refund.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We will do our best to accommodate your request. However, once an order has entered processing or has shipped, we may be unable to make changes or cancel the order.

Contact Us

If you have any questions about shipping or your order, we’re here to help.

Semper Valor Collective LLC

Email: sempervalorcollective@gmail.com

We strive to respond to all customer inquiries within 1–2 business days.